Wednesday, December 26, 2012

Technical Support Executive Job in Technopark,Trivandrum

Technical Support Executive Job

Title: Technical Support Executive
Company NocON Solutions Pvt Lvt
Last Date: Thursday, 10 January 2013 Contact Email: hr@noconsolutions.com ,

 Job Description: Experience: Fresher’s - 2 Years
No: of Positions : 4
Should able to join in short Notice ( 7 days).Remote Infrastructure monitoring and remediation Patching and Mediation Remote access based troubleshooting Technical Support for End users Maintenance check and performance optimization for End-users Responsible resolving incidents as per the assigned SLAs, maintaining excellent service levels and Customer Satisfaction.  
 Preferred Skills: Knowledge in administration of Windows servers Knowledge in Active Directory, DNS, TCP/IP, DHCP etc. Knowledge in  LAN & WAN Technologies. Excellent knowledge in Microsoft tools and Antivirus/Malware tools Knowledge of incident, problem, change management Excellent Communication Skills in English (written & spoken) Good Documentation and Problem solving skills The candidate will have to work in flexible shifts (24/7 Support) and should be a team player Knowledge in Linux servers will be added as advantage.  
Certification: CCNA, CCNP, MCITP, RHCE  
Qualification: BE, B.Tech, B.Sc., MCA or any equivalent degree preferred Along with the resume attach details of Current CTC, Expected CTC & Notice Period.

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